What is Commsverse? Commsverse, is not your average conference. Being niche and small means that we can and do go above and beyond to ensure all your needs are taken care of. Commsverse is an experience for everyone and a place that Microsoft Teams enthusiasts can network with the entire community. At Commsverse, you will […]
Neat Pulse is your one-stop-shop for bosses of the IT world to keep tabs on their Neat gadgets. It’s a babysitter that doesn’t need a background check—dashboards for days, remote control antics, and setup so easy your grandma could do it post-bingo. Truly, Neat Pulse is the Mary Poppins of device management, practically perfect in every way. And if you’re mourning your complex relationships with old-school databases, trust me, you need Neat Pulse’s simplicity like yesterday’s leftovers need the microwave!
Do you use WordPress? Are you looking for a quick way to make your site more accessible? Because here’s how to use Azure AI Vision to create automatic AI generated Alt Text for media within your site. Let’s dive in… Pre-requisites for Automatic AI Generated Alt Text Firstly, you’ll need to install the FREE Automatic […]
What is Teams SIP Gateway? Teams SIP Gateway is Microsoft’s BYOD (that’s Bring Your Old Device… not Bring your own beer) offering. Consequently, enabling you to do more with less by repurposing some of your devices from your old phone system. For example, Skype for Business IP phones, Cisco IP phones with multiplatform firmware, Avaya […]
Dust off your analogue phones and connect them to Microsoft Teams! Through the power of Microsoft’s SIP Gateway, you can now connect your compatible Analogue Telephone Adapters (ATA) and devices to Microsoft Teams. Configure SIP Gateway Analogue today!
Unassigned numbers can potentially have a negative impact on an organisation’s reputation.
For example, when an employee leaves the organisation, their phone number is re-added to the pool of available numbers.
If a customer calls that number there is generally no way for them to know that the person has left the organisation or how they can reach someone else with regards to their query.
This could mean the loss of business. In Skype for Business server you have the ability to route unassigned numbers to an announcement, response group or user. This functionality is now available for Microsoft Teams in Public Preview.
Let’s take a look at how we set up unassigned number routing in Microsoft Teams.
A positive user experience is important to success of any service. For calling with Microsoft Teams, the quality of the calls is the perfect metric to measure this success. But there is a significant difference between actual call quality and the perception of poor quality.
At the end of May, Microsoft hosted Build 2021, an annual conference aimed at the Microsoft 365, Azure, software, and web developer community. Back in January this year, Microsoft CEO, Satya Nadella outlined his vision for turning Teams into a “digital platform as significant as the internet browser”. Now with 145 million daily active users […]
As we get closer to the retirement of Skype for Business Online, we see Microsoft Teams get more powerful. Here’s my pick of updates from the last month. At Microsoft Build 2021 last week, Microsoft announced several new capabilities and tools for developers. Designed to help build the next generation of Collaborative apps for hybrid […]
On 30th April, Microsoft Teams PowerShell module 2.3.0 was released. As a result the Set-CSCallingLineIdentity command now allows the ability to create Caller Line Identities policies which utilise Direct Routing resource accounts. Check out the release notes for the updated version here. Before we can use the new module, we need to update it. Run […]
Microsoft Teams Phone and Rooms Expert
🧑💻 Cloud Solution Architect at Microsoft by day. 🎮 Xbox/PC gamer by night. ...but a bearded punk rocker... always 🤘
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