All things Microsoft Teams, Office 365 and the Microsoft Cloud
Graphical user interface, application

Extending emergency call notifications with the Power Platform

Do you want e-mail notifications when someone places an emergency call in Microsoft Teams? Do you want to dynamically send these e-mails automatically dependant on which office the user makes the emergency call from? I have just finished presenting at Commsverse 2024, where I launched an open source solution that you need to see! Built […]

A desk with a computer on a table

Neat Pulse: The heartbeat of your meeting rooms

Neat Pulse is your one-stop-shop for bosses of the IT world to keep tabs on their Neat gadgets. It’s a babysitter that doesn’t need a background check—dashboards for days, remote control antics, and setup so easy your grandma could do it post-bingo. Truly, Neat Pulse is the Mary Poppins of device management, practically perfect in every way. And if you’re mourning your complex relationships with old-school databases, trust me, you need Neat Pulse’s simplicity like yesterday’s leftovers need the microwave!


AI Generated Alt Text! Automagically?

Do you use WordPress? Are you looking for a quick way to make your site more accessible? Because here’s how to use Azure AI Vision to create automatic AI generated Alt Text for media within your site. Let’s dive in… Pre-requisites for Automatic AI Generated Alt Text Firstly, you’ll need to install the FREE Automatic […]

Routing calls to unassigned numbers – Public Preview

Unassigned numbers can potentially have a negative impact on an organisation’s reputation.
For example, when an employee leaves the organisation, their phone number is re-added to the pool of available numbers.
If a customer calls that number there is generally no way for them to know that the person has left the organisation or how they can reach someone else with regards to their query.
This could mean the loss of business. In Skype for Business server you have the ability to route unassigned numbers to an announcement, response group or user. This functionality is now available for Microsoft Teams in Public Preview.
Let’s take a look at how we set up unassigned number routing in Microsoft Teams.