Commsverse 2024 - Schedule

Emergency call notifications in Teams are a feature that allows administrators and users to receive alerts when someone in their organization makes an emergency call using Teams Phone System. The notifications can help responders locate and assist the caller quickly and efficiently. Currently, this is limited to notifying a group of people in a group chat. 

But! Why limit this to only a notification in Teams... What if you want to include more information about where the user is, or how to contact them?What if you want different people to be notified depending on which office they are in.

Join me, as I walk you through how you could leverage the Power Platform to extend the notifications beyond a Teams group chat... Perhaps an e-mail or even via SMS by using Azure Communications Services.